Method of enhancing rendering of content item, client system and server system

ABSTRACT

A method and system of providing further information on a content item is described. The method may include receiving a portion of the content item via a microphone of a user device. The received portion of the content item may be distinct from an identifier associated with the content item. Characteristic features are extracted from the portion of the content item to compute a digital fingerprint for the received portion of the content item. Further information on the content item may then be accessed using the digital fingerprint. The further information is to be displayed on the user device and the accessing may comprise searching the database using the computed fingerprint.

This application is a Continuation of U.S. application Ser. No. 13/041,089, filed on Mar. 4, 2011, which is a Continuation of U.S. application Ser. No. 09/933,845, filed on Aug. 21, 2001 and issued on Mar. 8, 2011 as U.S. Pat. No. 7,904,503, which claims priority to European Patent Application No. 00202947.8, filed on Aug. 23, 2000, which applications are incorporated herein by reference in their entirety.

The invention relates to a method of enhancing rendering of a content item.

The invention further relates to a client system arranged for enhanced rendering of a content item.

The invention further relates to a server arranged for facilitating enhanced rendering of a content item.

Electronic commerce provides unprecedented opportunities for consumers to browse, select and purchase products, and also provides opportunities for alternative market and sales techniques. Conventionally, electronic commerce requires a somewhat pro-active consumer role. The consumer searches the Internet for a particular product, selects a vendor and submits a request to purchase the item. Alternatively, a consumer visits a website for information, perhaps with no intent to purchase anything, and is presented an advertisement for a product. Then the consumer “clicks” on the advertisement, decides whether to purchase the item, and then submits the purchase request. In like manner, the consumer receives e-mail containing an advertisement, reviews the information, either directly or via an Internet link, decides whether to purchase the product, and then submits the purchase request. In each of these scenarios, the consumer utilizes a bi-directional communications device to contemporaneously receive the information and submit the purchase request.

As is well known in the art of marketing and advertising, “impulse shopping” provides an opportunity for significant product revenue. Products are placed within easy reach while waiting in a cashier queue, “specials” are announced over loudspeaker systems in a department store, and so on. Television commercials often contain a notification of a telephone number to call to order a product being advertised, or to order a copy of the program being broadcast at that time. This technique has been applied to e-commerce systems, for example by providing “click here to purchase” icons on webpages or e-mail advertisements. The opportunities for impulse shopping, however, are limited to the specific environments or occasions that allow for such impulse buys, and, in the case of e-commerce, typically require a contemporaneous bi-directional communications link between the consumer and the product supplier.

Digital broadcasting systems will make a large amount of content items available to users. Current Internet-enabled content receiving systems, such as real-time audio receivers, allow a user to store an identifier for a content item in a local database, to serve as a bookmark to retrieve the item later so it can be processed again. If the user likes such a bookmarked item, he may want to shop for it at an e-commerce system. The current procedure to do this is rather cumbersome. First, the user must find the identifier, and then go to the e-commerce system and try to find it. He might have to look for it using different identifiers. Usually the identifier is a code such as an ISBN, which is hard to remember and easy to mistype. Further, the identifier may not even be shown to the user or be present in his bookmark file. The user then cannot know easily which item he is supposed to look for. By the time he has found it, his impulse to buy it will long since have gone.

International Patent Application WO 97/21291 discloses a radio broadcasting system which maintains a database with descriptions of the songs and other audio content it broadcasts. The database is indexed to allow a listener to select a particular description, e.g. the song currently playing, the song last played, etcetera. When a listener hears a particular piece of audio he likes, he can call a special telephone number to access the database, and use the touch tones on his telephone to navigate the database, select descriptions and optionally buy selected songs.

European Patent Application EP-A-0 991 213 discloses a method and device for transmitting digital information, such as digital audio data, together with additional information. The additional information can be for instance the jacket photo, song titles, lyrics, the artist's name, and so on. The transmitting device disposes the additional in the digital audio data itself by creating a number of data frames, and multiplexing them with the frames that make up the digital audio data. The transmitting device receives the multiplexed data and audio frames, demultiplexes them and uses the additional information to enhance the presentation of the digital audio data for the user, e.g. by presenting the title and artist's name when playing the audio.

When the user likes the digital audio data, he can press a “bookmark button”. Upon pressing this button, the receiving device stores an identifier for the digital audio data, so that it can be recalled and played back again later. The method according to this European Patent Application requires that the server system disposes the additional information in the content before transmitting it to the client system. This increases the size of the content to be transmitted and requires that the server system knows in advance which additional information is desired in the client system.

It is an object of the invention to provide a method according to the preamble, which is more flexible than the known method.

This object is achieved according to the invention in a method comprising receiving a portion of the content item from a client system, processing the received portion to obtain an identifier for the content item, obtaining further information on the content item using the identifier, and transmitting the further information to the client system.

A client system can only play back the content item, but not present extra information such as a photo of the artist, or the lyrics of the content item as well, unless this extra information is also present in the content item. However, simply embedding the extra information is not very flexible, since it is impossible to update or extend it at a later time. By identifying the content item in a server system, retrieving the extra information from a database and sending back the extra information, the presentation of the content item can be enhanced in a more flexible manner. For example, updated photos or concert information can be provided in this manner.

It is an object of the invention to provide a client system according to the preamble, which can operate in a more flexible manner than the known client system.

This object is achieved according to the invention in a client system comprising a receiver for receiving the content item, input means for marking the received content item, and tracking means for in response to said marking automatically providing identifying data for the marked content item to a remote server system, and for subsequently receiving further information on the content item from the remote server system.

The client system, which can be a system such as a television receiver, a set-top box, a radio or a general Internet-enabled computer, but also a mobile telephone or portable audio player, allows the user to mark content items, such as television programs, music tracks or items shown in advertisements, as being of interest. Identifying data for the content item is then submitted to a remote server system, which retrieves extra information such as title, artist or performer, photos and lyrics and transmits that extra information back to the client system. The client system then displays the extra information as appropriate, which enhances the playback of the content item in the eyes of the user.

Since the extra information is not embedded in the content item itself, but rather retrieved from a remote server when the user asks for it, the extra information that is sent back can be changed over time. This makes the client system more flexible than the known system.

In an embodiment the identifying data comprises a portion of the marked content item. In order to retrieve the extra information, the server system needs to identify the content item. If the client system cannot determine such an identifier itself, it can submit a portion of the content item in question to the server system. The server system will have more processing power, so it should be able to e.g. detect a watermark in the portion or to make an analysis of the content to extract characteristic features from the portion. Using the watermark information or the characteristic feature, the server system can perform a lookup in a database and retrieve the extra information for the content item.

In a further embodiment the tracking means are arranged for detecting a watermark in the marked content item, and the identifying data comprises an identifier obtained from the detected watermark. One way to supply the identifier for the content item is to embed it in the content item by means of a watermark. The tracking means then performs an analysis of the content item to detect the watermark and to extract the identifier therefrom. The identifier can then be submitted to the server system.

In a further embodiment the further information comprises an identifier for the content item, and the tracking means are arranged for providing the identifier to an e-commerce system. Knowing that a user likes a particular content item is of importance in an e-commerce system, as a user will be more inclined to buy such items, especially at the moment he is confronted with them. For example, if the user hears a song and uses the input means to signal this, he will be more likely to respond positively to an immediate offer to buy a record carrier with the song, such as a CD single, or a digital version of the song, for example in the MP3 format, especially if it is offered at a discount.

Further, the user is now no longer required to actively seek out the content item, or information related to it, on the e-commerce system when it is processed on the device. Rather, he simply marks it using the input module, and he can recall the marked items for further processing, if any, when he is using the e-commerce system.

In a further embodiment the tracking means are arranged for adding the identifier to a shopping list for a user of the e-commerce system. An advantage of this embodiment is that the user is minimally distracted from his listening or viewing experience with the content item, and still has the content item available for shopping when he is ready to do so. He can, for example, go shopping the next morning, and then he will see the marked content item or items on his shopping list and be more inclined to buy it, as he will then recall that he found those items to be of interest the previous day.

In a further embodiment the tracking means are arranged for receiving a list of items related to the marked content item from the e-commerce system in response to providing the identifier to the e-commerce system. An advantage of this embodiment is that it allows for easy browsing of the related items. This way, the user is more inclined to shop from those related items, since they are, by association, also of interest to him.

In a further embodiment the tracking means comprise a tracking buffer for storing the identifier to facilitate automatically providing the identifier to the e-commerce system when the client system is coupled to a transfer device. Portable client systems need not have a direct link to an e-commerce system, yet they should still be able to function in a manner similar to the client system described above. To this end, a portable client system according to the invention can be provided with a tracking buffer, which stores the identifiers until they can be provided to an e-commerce system. This could become possible, for example, when the portable client system comes in the vicinity of a base station or transfer device, or if the user activates a transmit function. The portable client system could be a handheld computer, which the user can connect to a mobile telephone to establish a connection to a network. Once he is connected to the network, the portable client system can automatically provide the identifier stored in the tracking buffer to the e-commerce system.

It is an object of the invention to provide a server system according to the preamble, which can operate in a more flexible manner than the known client system.

This object is achieved according to the invention in a server system comprising receiving means for receiving a portion of the content item from a client system, processing means for processing the received portion to obtain an identifier for the content item, lookup means for obtaining further information on the content item using the identifier, and for transmitting the further information to the client system.

A client system can only play back the content item, but not present extra information such as a photo of the artist, or the lyrics of the content item as well, unless this extra information is also present in the content item. However, simply embedding the extra information is not very flexible, since it is impossible to update or extend it at a later time. By identifying the content item in a server system, retrieving the extra information from a database and sending back the extra information, the presentation of the content item can be enhanced in a more flexible manner. For example, updated photos or concert information can be provided in this manner.

In an embodiment the processing means are arranged for computing a hash value for the received portion of the content item, the identifier comprising the computed hash value. The content item may not have an accompanying identifier, or that identifier may have been lost before the content item arrived at the server system. In such a case, the server system will have to calculate the identifier itself by doing an analysis of the content item. The thusly computed hash value can be used as an identifier to look up the extra information in a database.

These and other aspects of the invention will be apparent from and elucidated with reference to the embodiments shown in the drawings, in which:

FIG. 1 schematically shows an arrangement comprising a number of client systems and an e-commerce system; and

FIG. 2 schematically shows an arrangement comprising a number of portable client systems, transfer devices and an e-commerce system.

Throughout the figures, same reference numerals indicate similar or corresponding features. Some of the features indicated in the drawings are typically implemented in software, and as such represent software entities, such as software modules or objects.

FIG. 1 schematically shows an arrangement comprising a first client system 100, a second client system 130, and an e-commerce system 160. The systems 100, 130, 160 are connected using a network of some kind. This can be for example the Internet, or a cable network, a dial-up phone connection or a combination of networks.

The first client system 100 and the second client system 130 have respective receivers 101, 131. These can be, for instance, an antenna to pick up signals from the ether, or a connection to a cable network or the Internet. Using these receivers 101, 131, the client systems 100, 130 are able to receive content items such as television programs, radio broadcasts, songs, pictures and so on, from a service provider. The thusly-received content items can be rendered by respective rendering modules 102, 132 and output using output modules 103, 133. The exact way in which a content item is rendered depends on the type of client system and the type of content. For instance, in a radio receiver, rendering comprises generating audio signals and feeding it to loudspeakers. For a television receiver, rendering comprises generating audio and video signals and feeding those to a display screen and loudspeakers. For other types of content, a similar appropriate action must be taken.

Rendering may also include operations such as decrypting or descrambling the signal, synchronizing audio and video signals and so on. The client system 100 is shown by way of example as a radio receiver with loudspeakers 103, and the client system 130 is by way of example shown as a television receiver with display screen 133. The client system 130 could also be a set-top box, with the rendering module 132 and screen 133 located elsewhere.

The client systems 100, 130 also have respective input modules 104, 134, shown as buttons on the systems 100, 130 and on a remote control 135. These input modules 104, 134 are used for marking a content item, preferably the content item being rendered, as being of interest to a user. These input modules can be provided as buttons in hardware or in software, be drawn on a display such as display 133 or on a touch-screen area, or be made available as menu items or icons in a user interface for the systems 100, 130. The input modules can also use audio or visual input from the user, for example by detecting a voice control command issued by the user, or detecting a gesture or action by the user, such as raising his thumb towards the input module.

The button 134 can also be provided on a separate control device, such as remote control 135. In that case, pressing the button on the separate control device has the same effect as pressing the button on the client system 130. The input module 104, 134 may be coupled to a confirmation mechanism, to guard against marking undesired content items. In that case, marking a content item comprises using the input module 104, 134 and confirming the use through the confirmation mechanism.

The input modules 104, 134 are coupled to respective tracking modules 106, 136. When a user uses the input module 104, 134 to mark an item as being of interest to him, the tracking module 106, 136 determines an identifier for the marked content item.

Such an identifier is usually provided with the content item. It can be, for example, the Uniform Resource Locator (URL) or other Uniform Content Identifier (URI) of the content item. It can also be a code, such as an ISBN or another number identifying the content item at an e-commerce system. The identifier can also simply be the title of the content item.

If the identifier supplied with the content item is usable outside its original context, then it can be used directly. The tracking module 106, 136 could obtain an identifier using meta-information present with the content item. For example, the title of a movie is usually sufficient to identify it. However, if the identifier is a code which is only used by the provider who supplied the content item, then it needs to be mapped to another code first, which other code can then be used as the identifier. The tracking module 106, 136 could request this other code from the provider, or map it itself.

If there is no identifier supplied with the content item, the tracking module 106, 136 needs to determine one itself. The tracking module 106, 136 can calculate the identifier itself by doing an analysis of the content. For example, an electronic book may contain its ISBN on one of the first pages, and since the format of the ISBN is known, it could be extracted automatically by scanning the text for this known format. The ISBN can then be used as identifier. The identifier may be embedded as a watermark in audio and video content, and the tracking module 106, 136 can analyze the content to detect the watermark and to obtain the identifier.

Not all processing needs to take place in the client system 100, 130 itself. For example, the television receiver 130 could be coupled to a set-top box or gateway to an in-home network to which said television receiver 130 is connected could perform some or all of the processing. Such a distributed processing is especially advantageous when the client system is a mobile device, such as a mobile phone, with only limited processing capabilities. This will become apparent with reference to FIG. 2 below.

Once the tracking module 106, 136 has determined an identifier for the content item, it can obtain more information on the content item and present this to the user. For example, the title, artist or performer of the content item may be shown, or a webpage having more information on the content item could be retrieved and rendered.

The tracking module 106, 136 can further add the identifier for the marked content item to a list, such as a bookmark list of list of favorite items. This way, the user can easily recall the marked content item at a later time.

The tracking module 106, 136 can further provide this identifier to the e-commerce system 160. Providing the identifier to the e-commerce system 160 is preferably done nearly instantaneously, but if for example no permanent connection with the e-commerce system 160 is available, the tracking module 106, 136 must wait until there is such a connection, and then automatically provide the identifier to the e-commerce system 160.

In order to facilitate e-commerce, the user who marked the content item should also be identified in some way, for example using his login name at the e-commerce system 160, or with some other identifier supplied to him by the e-commerce system. If the e-commerce system 160 is available over the World-Wide Web, then it could use a cookie to store an identifier for the user at the client system or at some location where the tracking module 106, 136 can obtain it and send it along with the identifier for the content item to the e-commerce system 160.

The identifier of the marked content item can be used in many ways in the e-commerce system 160. To facilitate direct impulse buying, the identifier can be regarded as a purchase request, and the content item can be shipped to the user without further action being necessary. The identifier can also be added to a shopping list 161 for the user, so he will encounter it at his next time shopping, he will remember it from when he marked it, and he can then order it. This shopping list 161 can have the purpose of a wish list, where the user and his/her friends can see items which the user would like to own, or a list with the contents of a shopping cart with items that should be bought right away, and so on.

The shopping list 161 can be stored in a storage medium 162 at the e-commerce system, where it can be maintained by a list maintenance module 163. It can also be stored in the client system 100, 130, where the user can use it later when he visits the e-commerce system. Storing the wish list or shopping list 161 locally has the advantage that the user can use the same list at multiple e-commerce systems. However, not all systems have the storage space for storing the list 161.

The e-commerce system 160 could also generate a list of items related to the marked content item. For example, when the user listens to a song and marks that, the list could comprise various performances of that song, or various formats in which the song can be bought. It could also comprise other songs by the same singer or band, or other songs on the same theme. If the user marks a television program as being of interest to him, the list could comprise videos with previous episodes of the marked television program, or merchandise such as dolls representing characters in the television programs, books about the program or clothing with a logo for the program.

The e-commerce system 160 could also use a recommendation scheme to determine items that are related to the marked content item. Such a recommendation scheme involves keeping track of which items people buy, and using this to suggest items to the user. For example, if many people who mark a specific TV show as being of interest to them buy a book by one of the actors in the show, then the user who also marked the TV show as being of interest to him could be offered the book in question. Combinations of purchases can also be used as input: if many people buy items X and Y together, and the user bought item X, then item Y should now be on the list, since there is a good chance he might want to buy it. Of course, items X and Y should be related to the marked content item.

Thus, after the list has been generated, the client system 100, 130 receives the list from the e-commerce system 160 in response to the marking of the content item. The client system 100, 130 can then present it to the user. The list is preferably presented to the user in such a way that shopping from it is made very easy. Presenting the list could be done as soon as it arrives, but it could also be delayed until a more appropriate point in time, for example when a commercial break begins or when the song ends. The list could also be redirected to a system from which the user can more comfortably buy the items, such as his computer or television, when he marks content items on a system such as a portable audio player.

The e-commerce system 160 can also use the identifier to create customized offers. For example, if a user marks several items by the same artist as being of interest to him, the e-commerce system 160 could offer him a compilation CD of that artist at a discount. The e-commerce system 160 thus learns from the user's marking of items which items the user likes. This can be used to generate, for example, the above-mentioned list of related items in a more reliable fashion.

FIG. 2 schematically shows an arrangement comprising a first portable client system 200, a second client system 220, first and second base stations 210, 230 and the e-commerce system 160. The portable client systems 200, 220 can be coupled to a transfer device 240 when information needs to be transferred to and from the portable client system. This coupling can be using infrared or radio transmission, or by connecting the portable client system to the transfer device using, for instance, a serial port. The transfer device 240 could be telephone base stations or docking stations. The transfer device 240 and the e-commerce system 160 are connected using a network of some kind. This can be for example the Internet, or a cable network, a dial-up phone connection or a combination of networks.

The portable client systems 200, 220 have respective receivers 201, 221, for instance an antenna to pick up signals from the ether, or a wireless connection to the Internet. Using these receivers 201, 221, the devices 200, 220 are able to receive content items such as television programs, radio broadcasts, songs, pictures and so on, from the base stations 210, 230. The thusly-received content items can be rendered to the user by respective rendering modules 202, 222.

As an illustration, the first portable client system 200 is shown as a mobile telephone comprising antenna 201 and display screen 202, and the second portable client system 220 is shown as a portable audio player comprising an antenna 221 and headphones 222. Other portable client systems, such as handheld computers, are similarly equipped. Most of their functionality is usually be realized in software. The first portable client system 200 can, for example, show content items on its display 202 which are formatted using a standard such as the Wireless Application Protocol (WAP).

The portable client systems 200, 220 have respective input modules 203, 223 for marking the content item being rendered as being of interest to a user. If the portable client systems 200, 220 have a two-way connection with the transfer devices 210, 230, then using the input devices 203,223 can be handled in the same way as described above with reference to FIG. 1.

However, it is generally known that portable client systems have only limited processing power and battery life. As mentioned above, it then makes sense to distribute part of the processing to obtain an identifier to a remote server 250. This remote server can be operated by the provider who supplied the content item, but this is not necessary.

The server system 250 comprises a receiving module 251, a processing module 252 and a lookup module 253. The receiving module 251 receives a portion of the content item from the client system 200. When the portable client system 200 is a mobile phone, the portion is preferably received by establishing a telephone communication link between mobile phone 200 and server 250 and transferring the portion of the content item over the telephone link. For the end user, this means he only has to call the telephone number of the server system 250 and hold up his mobile phone 200 so the microphone therein picks up an audio signal. This audio signal, which is a portion of the content item, is then transmitted to the server system 250.

The processing module 252 processes the received portion to obtain an identifier for the content item. The identifier is then supplied to a lookup module 253, which obtains further information on the content item from a database 260.

The identifier may be embedded as a watermark in audio and video content, and the processing module 252 can analyze the received portion to detect the watermark and to obtain the identifier. Alternatively, the processing module 252 computes a hash value for the received portion of the content item. The identifier then comprises the computed hash value. Using the identifier found in the watermark or the computed hash value, the lookup module 253 can search in the database 260 for the desired further information.

The further information is subsequently transmitted back to the client system 200. In the case the portable client system 200 is a mobile telephone, this transmission can for example be done by sending an SMS message or a message over an instant messenging service with the further information. The further information can also be e-mailed to an e-mail address for the user of the portable client system 200. This way, more extensive information can be supplied than can be handled by the potentially limited capabilities of the portable client system 200. The portable client system 200 could then, for example, receive an SMS message indicating the title and artist, and a statement that more information was sent to the user's e-mail address.

Portable client systems may not have a two-way connection available, and if they do it may be expensive to use it, so the user will want to use it as little as possible, and in any case use it only when he chooses to do so. A portable radio, for example, can only receive radio signals but not transmit them. A handheld computer can be connected to a mobile phone, but this requires manual intervention by the user. And the user will, given the typical charges for mobile telephony, not do this every time he marks a content item as being of interest to him.

Therefore, in another embodiment, the portable client systems 200, 220 are further provided with respective tracking buffers 204, 224 for storing in response to said marking an identifier for the marked content item to facilitate automatically providing the identifier to the e-commerce system 160.

To automatically provide the identifier to the e-commerce system 160, the portable client system 200, 220 must then be brought in contact with the transfer device 240. This transfer device 240 has a first relay 241 for receiving from the portable client system 200, 220 an identifier for the marked content item. It also has a second relay 242 for automatically providing the received identifier to the e-commerce system 160. Using these relays 241, 242, the identifier is provided from the portable client system 200, 220 to the e-commerce system 160 automatically and transparently to the user.

It is possible for the base stations 210, 230 to serve as a transfer device as well. For example, if the portable client system 200 creates a network connection with the base station 210, then this connection will most likely be two-way, and then the base station 210 can be used to provide the identifier to the e-commerce system 160.

When a portable client system 200, 220 is used, it makes the most sense to maintain the wish list on the e-commerce system 160, since storage space is often very limited on portable client systems. The transfer device 240 can provide the identifier to the e-commerce system 160 for inclusion in the wish list or shopping list 161 of the user. It can also, by means of the second relay 242, obtain a list of items related to the marked content item from the e-commerce system 160.

When the user next connects his portable client system 200, 220 to the transfer device 240, the transfer device 240, by means of the first relay 241, then transfers the list to the portable client system 200, 220. To this end, the transfer device 240 should keep the list in local storage until the portable client system 200, 240 is connected. The transfer device 240 could also, if possible, directly obtain the list from the e-commerce system 160 and transfer it to the portable client system 200, 220 immediately. In any case, the portable client system 200, 220 then presents the list to the user.

The receiving systems 100, 130 could also make use of a transfer device. For example, when the receiving system is a television receiver, the set-top box or gateway to the in-home network to which said television receiver is connected could then assume the role of the transfer device. When the television receiver is turned off before the list could be obtained from the e-commerce system and transferred to the receiver, the set-top box or gateway saves it locally until the television receiver is turned on again, and only then transfers it.

While the input devices 104, 134, 203, 223, the tracking devices 106, 136, and the tracking buffers 204, 224 are presented in the embodiments of FIGS. 1 and 2 as separate components, it will often be the case that these devices and buffers are realized by computer software, which is executed by some central processing unit. Thus, for instance, the input device 134 may be a picture of a button drawn by the system 130, and when the user selects this button using a mouse or other selection aid, the system 130 determines the position on the screen 133 which was selected, concludes that the picture of the button was selected, and executes the appropriate action to mark the content item being rendered as being of interest. 

1. A method comprising: receiving a portion of a content item, the received portion of the content item captured at a user device and being distinct from an identifier associated with the content item, the content item comprising audio and/or video content; processing the received portion of the content item, using at least one processor coupled to a memory, to compute, from the received portion of the content item, a digital fingerprint for the content item, the fingerprint being suitable for interrogating a database to determine further information associated with the content item, the processing comprising computing the fingerprint from characteristic features extracted from the portion of the content item; and accessing the further information on the content item using the determined identifier, the further information to be displayed on the user device and the accessing comprising searching the database using the computed fingerprint.
 2. The method of claim 1, wherein the processing of the received portion of the content item is performed at the user device.
 3. The method of claim 1, wherein the user device is a mobile device.
 4. The method of claim 1, wherein the processing of the received portion of the content item is performed at a server computer system.
 5. The method of claim 1, further comprising using the fingerprint to add the content item to a list at the user device for future reference by a user.
 6. The method of claim 1, wherein the further information includes a title associated with the content item.
 7. The method of claim 1, wherein the further information includes an offer to sell a further content item.
 8. The method of claim 1, wherein the characteristic features comprise audio characteristics associated with the received portion of the content item.
 9. The method of claim 1, wherein the user device is a mobile phone.
 10. The method of claim 1, wherein the fingerprint is communicated from the user device to a server computer system via one or more wireless transfer devices.
 11. The method of claim 10, wherein the one or more wireless transfer devices form part of a mobile communication network.
 12. The method of claim 10, wherein the one or more wireless transfer devices are wireless base stations of a telephone network.
 13. The method of claim 1, further comprising: providing a software button on a touch-screen of the user device; and receiving a user input via the software button to process the received portion of the content item.
 14. A system comprising: a receiver module to receive a portion of a content item, the received portion of the content item captured at a user device and being distinct from an identifier associated with the content item, the content item comprising audio and/or video content; a fingerprint module, using at least one processor, to process the received portion of the content item, using the at least one processor, to compute, from the received portion of the content item, a digital fingerprint for the content item, the fingerprint being suitable for interrogating a database to determine further information associated with the content item, the processing comprising computing the fingerprint from characteristic features extracted from the portion of the content item; and a lookup component to access the further information on the content item using the fingerprint, the further information to be displayed on the user device and the accessing comprising searching the database using the computed fingerprint.
 15. The system of claim 14, wherein the fingerprint module resides at the user device.
 16. The system of claim 15, wherein the user device is a mobile device.
 17. The system of claim 14, wherein the fingerprint module resides at a server computer system.
 18. The system of claim 14, further comprising a tracking buffer to store the fingerprint on the user device for future use.
 19. The system of claim 14, wherein the further information includes a title associated with the content item.
 20. The system of claim 14, wherein a portion of the further information includes an offer to sell a further content item.
 21. The system of claim 14, wherein the characteristic features comprise audio characteristics associated with the received portion of the content item.
 22. The system of claim 14, wherein the portion of the content comprises video content.
 23. A non-transitory machine-readable storage medium having stored thereon data representing sets of instructions which, when executed by a machine, cause the machine to: receive a portion of a content item, the received portion of the content item captured at a user device and being distinct from an identifier associated with the content item, the content item comprising audio and/or video content; process the received portion of the content item, using at least one processor coupled to a memory, to compute, from the received portion of the content item, a digital fingerprint for the content item, the fingerprint being suitable for interrogating a database to determine further information associated with the content item, the processing comprising computing the fingerprint from characteristic features extracted from the portion of the content item; and access the further information on the content item using the determined identifier, the further information to be displayed on the user device and the accessing comprising searching the database using the computed fingerprint.
 24. A method of providing further information on a content item, the method comprising: receiving a portion of the content item via a microphone of a user device, the received portion of the content item being distinct from an identifier associated with the content item; processing, using at least one processor coupled to a memory, characteristic features extracted from the portion of the content item to compute a digital fingerprint for the received portion of the content item; and accessing further information on the content item using the digital fingerprint, the further information to be displayed on the user device and the accessing comprising searching the database using the computed fingerprint.
 25. The method of claim 24, wherein the processing of the received portion of the content item to compute the digital fingerprint is performed at the user device.
 26. The method of claim 24, wherein the user device is a mobile device.
 27. The method of claim 24, wherein the processing of the received portion of the content item is performed at a server computer system.
 28. The method of claim 24, wherein the user device is a mobile phone and the portion of the content item is audio.
 29. The method of claim 24, wherein the fingerprint is communicated from the user device to a server computer system via one or more wireless transfer devices.
 30. The method of claim 29, wherein the one or more wireless transfer devices form part of a mobile communication network. 